Refund Policy

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Refund Policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and service users.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.4 In this policy, “we”, “us” and “our” refer to Arlington Aspire Management Company LTD. For more information about us, see Section 12.

2. How we use your personal data

2.1 In this Section 2 we have set out: 

    (a) the general categories of personal data that we may process; 

    (b) the purposes for which we may process personal data; and 

    (c) the legal bases of the processing.

3 Guests can request for cancellation and refunds as per the below terms

    3.1 A full refund will be issued for cancellation of bookings before 4 weeks of the start date of the stay.

    3.2 For cancellation of bookings under 4 weeks but more than 2 weeks of the start date of the stay, there will be a cancellation and admin fee of 30% of the total booking amount even if only advance amount is paid.

    3.3 There is NO cancellation for bookings made 2 weeks before the start date of the stay.

   3.4 The same terms will be applicable for change of dates for any reason.